Frequently Asked Questions
Our team is always ready to assist you with all your queries. Please go through the list of our most frequently asked questions below to see if they have the information you’re looking for. If not, feel free to reach out to us. We are looking forward to helping you out!
What is Lazy Sunday?
Lazy Sunday is a California leisurewear brand from Los Angeles. We make hoodies, sweatshirts, sweatpants and sets in soft, substantial fabrics, cut in relaxed and oversized fits for everyday comfort that still looks considered.
What makes Lazy Sunday’s clothing different?
It starts with the fabric. We use brushed fleece, French terry and garment-washed cottons, chosen for how they feel against the skin and how they hold their shape. Many pieces are peach-brushed for an extra-soft, velvety surface. Then we focus on fit: boxy, cropped and oversized silhouettes with ribbed cuffs and hems, so pieces look relaxed, not shapeless.
How can I track the status of my order?
You’ll receive a confirmation email with tracking details once your order is dispatched. You can also track it by heading to the ‘My Orders’ section of your account.
How can I stay updated on new releases and promotions?
Signing up for our newsletter and following us on social media is the best way to stay in the loop and be among the first ones to know whenever we announce new collections, exclusive offers, and exciting promotions.
Visit our New Arrivals page for the latest new women’s fashion!
When will my order ship?
Orders ship within 1–2 business days (Monday–Friday, excluding holidays). Orders placed before 12:00 PM PT on a business day begin processing that day; orders placed after 12:00 PM PT, on weekends or on holidays begin processing the next business day. US orders ship free via FedEx 2Day and typically arrive in 3–4 business days from the order date. Canada orders ship for a flat $9.99 USD and typically arrive in 3–9 business days. We do not offer Saturday delivery. Visit our Shipping Page for more information.
What payment methods do you accept?
Lazy Sunday accepts the following payment methods:
Visa, Mastercard, American Express, Apple Pay, Google Pay and Paypal.
What is your return policy?
We accept returns from the US and Canada within 30 days of delivery. Items must be unworn, unwashed and in original condition with tags attached. Full-priced items, including those purchased with a discount code, can be returned for a refund to the original payment method. Items purchased at a sale (marked-down) price and items marked Final Sale cannot be returned or exchanged. Visit our Returns Page for more information.
I returned my order. When will I receive my refund?
Once your return arrives at our warehouse, we’ll inspect it and process your refund within 3–5 business days. You’ll receive a confirmation email. The time it takes to appear on your statement depends on your bank or card issuer.
What happens if I forget to enter a discount code at checkout?
Due to a system limitation, we cannot edit or add a discount code once the order has been placed. We suggest canceling the order and placing it again with the discount code applied. Please reach out to our customer service team about this at cs@lazysunday.com.
I have questions about sizing and fitting. How do I find this information?
Because our fits vary by style, measurements are listed on each product page — tap Size Chart or see the last image in the product gallery. Each chart shows garment measurements (chest, length, sleeve for tops; waist, hip, inseam for bottoms), taken flat. Most of our tops are designed to fit oversized, so take your usual size for a relaxed look or size down for a closer fit. Still unsure? Email cs@lazysunday.com.
What if I need to exchange for a different size or color?
At this moment, we cannot accommodate direct exchanges. If you would like to exchange, please return your order and place a new one.
What if I receive a damaged item?
We hope this does not happen to your package—and it doesn't happen often—and we do apologize if you receive a damaged item. Please contact customer service once you receive the package, so we can help resolve this soon!
What is peach-brushed fleece?
It’s a finishing process, not a color. The fabric surface is gently brushed to create a soft, velvety feel, similar to the skin of a peach. It comes in a range of colors.
How should I care for my Lazy Sunday pieces?
Machine wash cold with like colors and lay flat or tumble dry low. Washing inside out helps keep brushed and washed finishes soft for longer. Always check the care label on each item.